Verified Hours

For agencies and provider networks

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Proof of volunteer hours, without chasing letters.

Most adults on SNAP now have to document 80 hours a month, and Medicaid follows in January 2027. Volunteer hours count — but only if someone writes the letter. Verified Hours makes that letter happen on its own, and lets your staff check it in seconds.

What this replaces

Today a caseworker takes a letter on nonprofit letterhead, or a printout, or a phone call. There’s no way to tell a real one from a made-up one except to call the nonprofit and hope someone answers. The letters arrive late, or not at all, and the person loses benefits over paperwork rather than over hours they didn’t do.

How it works

  1. 1Someone volunteersThey log their hours on their phone, or the nonprofit does it for them. No app to install, no account for you to create.
  2. 2The nonprofit confirms itA coordinator taps confirm. That's the part that makes it proof rather than a claim — the same thing a letter on letterhead says, done in seconds.
  3. 3A letter is issuedOn the first of the month, automatically, on the nonprofit's letterhead: hours, dates, who confirmed them, and a code to check it.
  4. 4You see it without askingIf the person agrees to share with you, their hours and whether they're on pace appear in your dashboard, and in your CSV export.

Nothing changes for the nonprofits you work with beyond a few seconds a week, and it costs them nothing.

What your team gets

Stop chasing letters

No phone calls to nonprofits at month end, no faxed letters to file, no case notes reconstructing what someone did in March.

Know who is short before the month ends

You can see who is behind on their hours with days left to fix it, instead of finding out when they've already lost benefits.

Check any letter in seconds

Every letter carries a code. Scan it or type it and the page says whether it's real, who confirmed the hours, and whether it was corrected since.

Nobody is enrolled without agreeing

You upload your client list; we ask each person. You only see the hours of people who said yes, and they can stop at any time.

It fits what you already do

Export a CSV in your own column layout, or read it through our API. The letter itself is the same document caseworkers accept today, just on time and verifiable.

An audit trail that holds up

Every confirmation records who confirmed it and when. Corrections don't overwrite anything — the old letter stays checkable and points at the new one.

What it costs

Two ways to buy, depending on which you are. Volunteers and the nonprofits you work with never pay anything, on either one.

Community

Food banks, community action agencies, United Ways, counties

And anything else about that size: a tribal program, a court, a school district.

$10K – $40K a year

By size, not by seat. One price, one invoice, and nothing to negotiate. If you already know you want it, you don’t have to talk to anyone first — open the account, use it for 60 days, and decide after you’ve seen a letter come out the other end.

  • Everything works during the trial. Nothing is held back.
  • No card, no auto-charge. If you keep it, we send an invoice.
  • A person from here calls you in the first day or two to help you start.

Statewide and health plans

State agencies and MCOs

Bigger, and priced on how many people you cover. Most start with a pilot on one region or one population before anything goes statewide. Move the numbers to see roughly where you’d land, then tell us what you actually need.

state SNAP or Medicaid agency, state human services department

5,000

500250,000+

Estimated cost a year

$150K

Most start with a pilot: $50K

Annual $150K–$500K by volume, pilots $50K–$150K.

An estimate, not a quote. What you actually pay depends on how many people you serve and what you need from us. Volunteers and nonprofits never pay anything.

Ask us anything

We’ll reply with a real answer from a person, usually the same day.

a network of local nonprofits, or the agency that funds them